1. What is Fragrance2Buy?

Fragrance2Buy is a small Irish startup specializing in the sale of decanted fragrances. We offer a curated selection of high-quality scents at great prices with a focus on quick turnaround times.

2. How do I place an order?

To place an order, simply browse our website, select the desired fragrances, and proceed to the checkout. Follow the prompts to enter your shipping information and complete the purchase securely.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards and other secure online payment options. All transactions are processed through trusted third-party services.

4. How is my personal information handled?

Your privacy is important to us. We collect and use your personal information solely for order processing and communication purposes. We do not sell or share your data with outside parties, except for essential third-party services involved in order fulfilment.

5. Is my payment information secure?

Yes, we prioritise the security of your payment information. All transactions are securely processed through trusted payment gateways. We do not store your payment details on our servers.

6. Can I modify or cancel my order?

Once an order is placed, it enters our system for quick processing. Therefore, modifications or cancellations are not guaranteed. Please contact us immediately if you need assistance, and we'll do our best to accommodate your request.

8. What is your return policy?

We strive for customer satisfaction. If you encounter any issues with your order, please contact us within 3 days of receiving your package, and we'll work to resolve the issue. For more details, please refer to our [https://fragrance2buy.com/shipping-returns].

9. Do you offer international shipping?

Currently, we only ship within Ireland, France, Germany, Denmark, Netherlands, Belgium, Spain, Portugal, Greece, Austria, Bulgaria, Croatia, Czechia, Estonia, Finland, Iceland, Italy, Latvia, Lithuania, Norway, Poland, Sweden, Switzerland. We are working to expand our shipping options to serve customers globally.

10. How can I contact Fragrance2Buy for further assistance?

For any inquiries, concerns, or assistance, please feel free to reach out to us at [fragrance2buy@gmail.com]. Our customer support team will be happy to help. Thank you for choosing fragrance2buy! We appreciate your business and are here to make your fragrance shopping experience enjoyable.